Hackers who gain access to employee credentials will not be able to access their accounts that use this form of security without physically gaining access to their keys. Hardware security keys come in various forms including USB sticks or Bluetooth dongles and they need to be plugged in or connected to a device that is trying to gain access to a protected account. A targeted employee can be tricked into sharing the details of a text message or a one-time password but the hacker needs to gain physical possession of a hardware security key to gain access to an account. Unlike other multifactor authentication methods like text messages and one-time passwords, hardware security keys are much more secure against social engineering attacks. Unlike Twilio, Uber and Rockstar, which had their internal systems breached, Cloudflare managed to avoid this fate due to its use of hardware-based security keys. Cloudflare, an online content delivery network, noted the hackers were not able to access its internal network.
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Twilio, which provides messaging and two-factor authentication services, disclosed that the hackers had managed to breach the company's internal databases and gained access to an undisclosed number of customer accounts. Last month, both Cloudflare and Twilio were also targeted in a type of social engineering attack called “phishing” where employees were tricked into opening a message that was disguised to appear as legitimate company communication but included a malicious link. The hacks were carried out by teenagers who managed to gain access to Twitter’s internal networks by targeting “a small number of employees” according to the social media company. Social engineering has been used to carry out several high-profile hacks in recent years, including the hijacking of more than 100 prominent Twitter accounts-among them Elon Musk, former President Barack Obama, Bill Gates and Kanye West-which were then used to promote a bitcoin scam.
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Rachel Tobac, the CEO of cybersecurity firm SocialProof Security and an expert on social engineering tweeted: “The hard truth is that most in the world could be hacked in the exact way Uber was just hacked…Many still don’t use internally…& don’t use password managers (which leads to saving creds in easily searchable places once an intruder gets in).” Key Background Unlike other methods, social engineering is also effective in defeating certain enhanced security measures like one-time passwords and other multifactor authentication methods.